Contact
There's no support ticket system or live chat, just a direct inbox. Email hello@netsh.io and include as much detail as you can; the categories below cover what's actually useful to include for each kind of message.
- Bug report: the tool you used, the target you entered, and what you expected versus what actually happened. A screenshot helps but isn't required.
- Abuse or security report: what you observed, with timestamps if possible. If it involves a specific domain, its abuse contact can also be looked up directly with the Abuse Contact Lookup tool.
- Privacy request: check the privacy policy first. Most requests can be answered directly by email once you've had a look, since the policy already covers what is and isn't collected.
- Advertising inquiry: a short note describing what you're looking for is enough to start a conversation.
- Feature request: describe the diagnostic you're missing and why. There's no guarantee it gets built, but it's read.
This is a small, independently run project, so response times aren't guaranteed. Every message gets read, though.
Don't send credentials, API keys, or any secret you're troubleshooting with. If a bug report needs to show a specific request, include the target hostname or domain and the tool used instead of pasting anything sensitive. That's usually enough to reproduce the issue on this end.